Patient Rights & Responsibilities
At Ravi Seva Sadan Hospital, we are committed to providing patients with high-quality, compassionate healthcare while respecting their rights and responsibilities. Clear understanding of patient rights and duties ensures safety, transparency, and a smooth treatment experience.
Patient Rights
Patients at Ravi Seva Sadan Hospital are entitled to:
- Respect & Dignity: Receive care in a respectful and considerate environment.
- Privacy & Confidentiality: Protection of personal and medical information.
- Informed Consent: Clear information about diagnosis, treatment options, and risks.
- Quality Care: Access to safe, timely, and evidence-based medical treatment.
- Second Opinion: Right to seek additional medical consultation.
- Emergency Care: Access to prompt treatment during urgent medical situations.
- Participation in Care: Involvement in healthcare decisions regarding treatment plans.
- Access to Records: Right to request medical records and test reports.
- Grievance Redressal: Ability to report concerns or complaints regarding care.
- Safe Environment: Assurance of infection control, hygiene, and safe facilities.
Patient Responsibilities
To maintain a safe and effective healthcare environment, patients are expected to:
- Provide Accurate Information: Share complete and truthful medical history, reports, and symptoms.
- Follow Medical Advice: Adhere to treatment plans, medication, and instructions from healthcare providers.
- Respect Hospital Staff & Policies: Maintain decorum and follow hospital rules and regulations.
- Hygiene & Safety Compliance: Practice good hygiene and comply with infection control guidelines.
- Timely Payments & Documentation: Ensure payments, insurance documentation, and forms are completed as required.
- Visitor Compliance: Cooperate with visiting policies and hospital guidelines.
- Participation in Care: Engage actively in treatment decisions and follow discharge instructions.
- Report Changes: Inform medical staff about any changes in condition or concerns.
Why Patient Rights & Responsibilities Matter
- Ensures safe, transparent, and effective healthcare.
- Promotes trust and cooperation between patients and hospital staff.
- Supports quality care, accurate treatment, and patient satisfaction.
- Helps maintain a secure and hygienic hospital environment.
Need Assistance?
For questions or guidance regarding patient rights, responsibilities, or hospital policies: