Terms & Conditions – Ravi Seva Sadan Hospital

1. General Information

These Terms & Conditions govern the use of services provided by Ravi Seva Sadan Hospital, including consultations, treatments, diagnostic services, and online appointments. By accessing or using our services, patients and visitors agree to comply with these terms.

2. Appointments & Consultations

• All appointments must be scheduled through official hospital channels or online portal.

• Cancellation or rescheduling should be communicated at least 24 hours in advance.

• The hospital reserves the right to reschedule appointments based on availability and emergency requirements.

3. Patient Responsibilities

• Patients must provide accurate medical history, reports, and information.

• Follow the instructions of medical professionals for treatment, medication, and post-care.

• Maintain hygiene and safety standards within hospital premises.

• Respect hospital staff, other patients, and visitors.

4. Payment & Billing

• All treatments, procedures, and services are chargeable as per hospital pricing.

• Payments should be made according to hospital policies at the time of service.

• Insurance claims are subject to approval by the respective insurance provider.

• The hospital is not responsible for delays in insurance processing.

5. Medical Records & Privacy

• All patient data and medical records are confidential and used solely for treatment purposes.

• Personal data is handled in compliance with privacy laws and hospital policies.

• Sharing of medical information to third parties requires patient consent, except in legal or emergency situations.

6. Liability

• Ravi Seva Sadan Hospital is not liable for delays, adverse reactions, or complications beyond reasonable medical control.

• Emergency situations and unforeseen medical conditions may require adjustments to standard care procedures.

• Patients acknowledge that medical treatment involves inherent risks.

7. Use of Hospital Website & Online Services

• Access to online appointment booking, consultations, and information is for legitimate use only.

• Misuse of the website, inaccurate information submission, or fraudulent activity may result in denial of services.

• The hospital does not guarantee uninterrupted online services due to technical or network issues.

8. Visitors & Patient Conduct

• Visitors must comply with visiting hours and hospital guidelines.

• Any behavior disrupting patient care, staff operations, or safety is strictly prohibited.

• Unauthorized access to restricted areas is not allowed.

9. Intellectual Property

• All content, images, logos, and materials on Ravi Seva Sadan Hospital website are the property of the hospital and protected under intellectual property laws.

• Unauthorized use, reproduction, or distribution of hospital content is prohibited.

10. Amendments

• Ravi Seva Sadan Hospital reserves the right to update or modify these Terms & Conditions at any time.

• Patients and visitors are advised to review the terms periodically.

Ravi Seva Sadan Hospital

Afrad More, Goriakothi Road, Siwan, Bihar – 841226
📞 9771152840 | ✉️ Dipukumar506070@gmail.com